Share Your Feedback

Your feedback is important to us. Please take 1 minute to complete this short 9-question survey. This will help us to continue to improve our customer service. Thank you.

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1. Which of the following best describes the reason for your call?

Ordering portal support

Product issue or return

Product availability

DSCSA-related inquiry

Other

2. Was your issue resolved in a single interaction?

Yes

3. Which customer service team member assisted you today?

4. How would you rate your Customer Service Representative?*

5. How satisfied were you with the overall support you received?

6. Which Sales Account Manager supports your account?

7. How would you rate your Sales Account Manager’s service?

8. Would you be interested in receiving knowledge-based resources to assist with resolving future concerns? Select all that apply:

CSOS

Reports

Return

User Login Requests

Web Portal

9. What recommendations do you have to enhance your experience with us?

Name

First Last

Title

Organization

Account Number